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	<title>Comments on: Would you like some coffee with that wifi?</title>
	<link>http://tonx.org/archives/46</link>
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	<pubDate>Thu, 04 Dec 2008 05:40:50 +0000</pubDate>
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		<title>By: Kirsten</title>
		<link>http://tonx.org/archives/46#comment-1212</link>
		<dc:creator>Kirsten</dc:creator>
		<pubDate>Tue, 16 Aug 2005 12:33:10 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-1212</guid>
		<description>Here in Portland, OR, we have the personaltelcoproject.net, which has installed free wifi in many locations -- public spaces, coffee shops and bars.  I think that the proliferation of this service has spread users out a little bit, so I suspect that helps with some of the issues you face.  The project got a grant not too long ago to wifi an entire neighborhood.  It was pretty cool.</description>
		<content:encoded><![CDATA[<p>Here in Portland, OR, we have the personaltelcoproject.net, which has installed free wifi in many locations &#8212; public spaces, coffee shops and bars.  I think that the proliferation of this service has spread users out a little bit, so I suspect that helps with some of the issues you face.  The project got a grant not too long ago to wifi an entire neighborhood.  It was pretty cool.</p>
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		<title>By: TC</title>
		<link>http://tonx.org/archives/46#comment-1176</link>
		<dc:creator>TC</dc:creator>
		<pubDate>Sun, 24 Jul 2005 17:12:14 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-1176</guid>
		<description>I was just at the Victrola on a Monday a week ago -- I was in town from SF on work and admittedly needed a wireless connection AND great coffee to get a little work done. What I saw appalled me -- there were people at 6 tables around me that had NO drink on their table, no empty plate, nothing -- nothing that loooked like they may have helped this small merchant out for the free service they were using (and taking up their tables -- 1 person apiece for a table of 2-4). 3 tables had glasses of free water. The wireless thing is great -- I am one of the few people I know that has an enlighetend enough boss to let me work from 'home' and around the country a great deal of the time -- but I am acutely aware that I am poaching from a small business person if I sit down and order NOTHING at all. If you want to shut if off on weekends, that's great (my enlighetened boss is also a big fan of your weekend being yours -- lest you get burnt out), and if you keep it going during the week, patrons, do your duty and buy something..or give your $5 to TMobile and jam up a spot at your local Starbucks. (For the record, I had 1 latte, 1 cap' and a scone (coffee A+, scone, eh...sorry guys!)</description>
		<content:encoded><![CDATA[<p>I was just at the Victrola on a Monday a week ago &#8212; I was in town from SF on work and admittedly needed a wireless connection AND great coffee to get a little work done. What I saw appalled me &#8212; there were people at 6 tables around me that had NO drink on their table, no empty plate, nothing &#8212; nothing that loooked like they may have helped this small merchant out for the free service they were using (and taking up their tables &#8212; 1 person apiece for a table of 2-4). 3 tables had glasses of free water. The wireless thing is great &#8212; I am one of the few people I know that has an enlighetend enough boss to let me work from &#8216;home&#8217; and around the country a great deal of the time &#8212; but I am acutely aware that I am poaching from a small business person if I sit down and order NOTHING at all. If you want to shut if off on weekends, that&#8217;s great (my enlighetened boss is also a big fan of your weekend being yours &#8212; lest you get burnt out), and if you keep it going during the week, patrons, do your duty and buy something..or give your $5 to TMobile and jam up a spot at your local Starbucks. (For the record, I had 1 latte, 1 cap&#8217; and a scone (coffee A+, scone, eh&#8230;sorry guys!)</p>
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		<title>By: Sean Savage</title>
		<link>http://tonx.org/archives/46#comment-1136</link>
		<dc:creator>Sean Savage</dc:creator>
		<pubDate>Tue, 28 Jun 2005 01:26:15 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-1136</guid>
		<description>Right on.. 

Along those lines.. One of the most interesting things I learned during the PlaceSite research, was about something called "SFnet" that existed in San Francisco cafes for a few yrs. in the early 90s.  This was a proprietary network that consisted of coin-operated kiosks that an entrepreneur set up in SF cafes.   Put a quarter in and you get basically multi-user text chat w/ other people in other SF cafes.  

A very devoted community emerged around (or, alongside?) SFnet, a community that is still active on the "SFnet nostalgia tribe" on tribe.net, where more than 100 memebers still keep in touch each week.

Some of those folks tell me an important thing about SFnet was, the way the kiosks are set up, it's not really a private thing and other people in the cafe can fairly easily see what you're typing. Friends/acquaintances would use a kiosk together. 

So these were used much differently from teh way laptops are used, and these folks don't think you can replicate this w/ laptops -- people would often watch others typing, not snooping but just as the accepted way this would work. The lesser privacy, they tell me, actually lead to more trust and a stronger community because at any time you'd have less reason to think someone on the other end is lying about their identity etc.  And SFnet very often took place at the same time as face-to-face dialogue, it just added another dimension, another conversation piece to face-to-face talk...

Of course, these kiosks were expensive and the firm went out of business pretty quickly... But nonetheless there may be lessons there.</description>
		<content:encoded><![CDATA[<p>Right on.. </p>
<p>Along those lines.. One of the most interesting things I learned during the PlaceSite research, was about something called &#8220;SFnet&#8221; that existed in San Francisco cafes for a few yrs. in the early 90s.  This was a proprietary network that consisted of coin-operated kiosks that an entrepreneur set up in SF cafes.   Put a quarter in and you get basically multi-user text chat w/ other people in other SF cafes.  </p>
<p>A very devoted community emerged around (or, alongside?) SFnet, a community that is still active on the &#8220;SFnet nostalgia tribe&#8221; on tribe.net, where more than 100 memebers still keep in touch each week.</p>
<p>Some of those folks tell me an important thing about SFnet was, the way the kiosks are set up, it&#8217;s not really a private thing and other people in the cafe can fairly easily see what you&#8217;re typing. Friends/acquaintances would use a kiosk together. </p>
<p>So these were used much differently from teh way laptops are used, and these folks don&#8217;t think you can replicate this w/ laptops &#8212; people would often watch others typing, not snooping but just as the accepted way this would work. The lesser privacy, they tell me, actually lead to more trust and a stronger community because at any time you&#8217;d have less reason to think someone on the other end is lying about their identity etc.  And SFnet very often took place at the same time as face-to-face dialogue, it just added another dimension, another conversation piece to face-to-face talk&#8230;</p>
<p>Of course, these kiosks were expensive and the firm went out of business pretty quickly&#8230; But nonetheless there may be lessons there.</p>
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		<title>By: t o n x</title>
		<link>http://tonx.org/archives/46#comment-1130</link>
		<dc:creator>t o n x</dc:creator>
		<pubDate>Sat, 25 Jun 2005 20:41:29 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-1130</guid>
		<description>Thanks Sean,

You can watch a favorite TV show, ball game or political debate on the tube with a group of friends, but surfing the web is usually a solo activity - one person to one screen.  I think there is a more participatory aspect to internet use but at the expense of some disembodiment.  My girlfriend and I can be computering and occasionally multitask some conversation, but I can't really be aware if at any particular moment she is in the middle of charting some complex statistics or just reading boingboing.  

Anytime I have my computer open I'm typically juggling several things (my inbox, some IM, RSS feeds, a photoshop project, and maybe some link hunting for a bulletin board discussion).  The addition of the &lt;i&gt;real world&lt;/i&gt; to that juggling often causes me to drop several balls.  

Computers are excellent at bifurcating attention.  And people with bifurcated attention will often make poor social companions.  Teevee is a singular attention grabber and it takes little effort to pause or return our focus to it.  We've also had a lot more time to become sophisticated to our use of television whereas the net terminal is still relatively new to the social environment.  

I'll be watching where things go with projects like your PlaceSite.  I think the relationship between public space and these new technologies is really interesting.</description>
		<content:encoded><![CDATA[<p>Thanks Sean,</p>
<p>You can watch a favorite TV show, ball game or political debate on the tube with a group of friends, but surfing the web is usually a solo activity - one person to one screen.  I think there is a more participatory aspect to internet use but at the expense of some disembodiment.  My girlfriend and I can be computering and occasionally multitask some conversation, but I can&#8217;t really be aware if at any particular moment she is in the middle of charting some complex statistics or just reading boingboing.  </p>
<p>Anytime I have my computer open I&#8217;m typically juggling several things (my inbox, some IM, RSS feeds, a photoshop project, and maybe some link hunting for a bulletin board discussion).  The addition of the <i>real world</i> to that juggling often causes me to drop several balls.  </p>
<p>Computers are excellent at bifurcating attention.  And people with bifurcated attention will often make poor social companions.  Teevee is a singular attention grabber and it takes little effort to pause or return our focus to it.  We&#8217;ve also had a lot more time to become sophisticated to our use of television whereas the net terminal is still relatively new to the social environment.  </p>
<p>I&#8217;ll be watching where things go with projects like your PlaceSite.  I think the relationship between public space and these new technologies is really interesting.</p>
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		<title>By: Sean Savage</title>
		<link>http://tonx.org/archives/46#comment-1129</link>
		<dc:creator>Sean Savage</dc:creator>
		<pubDate>Sat, 25 Jun 2005 17:05:24 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-1129</guid>
		<description>Great post Tony.  An annoying pattern I see in mainstream cafe coverage in general is to conflate the role and goals of Starbucks with those of the successful independent neighborhood cafe. (By "successful" I mean a cafe that has a strong sense of place and feeling of community among its customers). But when I spoke with owners and staff of such indy cafes, to the last one, they're not obsessed with profit maximization, and they don't want growth for growth's sake.  

I suppose you have to express that point emphatically to reporters and hope that will shake them out of the frame these quick-hit pieces are too often written within.  I failed to do that w/ the P-I reporter.  But then again, this surreal glut of "wi-fi free weekend" coverage has been about memes and about whatever media outlets are engrossed in right this minute, not about any real trend in cafes.

But: "Surfing the internet is even more engrossing and less social than watching television"  Do you -really- think that's true? Internet use is usually somewhat participatory, TV viewing is always completely passive, no? 

Sean</description>
		<content:encoded><![CDATA[<p>Great post Tony.  An annoying pattern I see in mainstream cafe coverage in general is to conflate the role and goals of Starbucks with those of the successful independent neighborhood cafe. (By &#8220;successful&#8221; I mean a cafe that has a strong sense of place and feeling of community among its customers). But when I spoke with owners and staff of such indy cafes, to the last one, they&#8217;re not obsessed with profit maximization, and they don&#8217;t want growth for growth&#8217;s sake.  </p>
<p>I suppose you have to express that point emphatically to reporters and hope that will shake them out of the frame these quick-hit pieces are too often written within.  I failed to do that w/ the P-I reporter.  But then again, this surreal glut of &#8220;wi-fi free weekend&#8221; coverage has been about memes and about whatever media outlets are engrossed in right this minute, not about any real trend in cafes.</p>
<p>But: &#8220;Surfing the internet is even more engrossing and less social than watching television&#8221;  Do you -really- think that&#8217;s true? Internet use is usually somewhat participatory, TV viewing is always completely passive, no? </p>
<p>Sean</p>
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		<title>By: Abby</title>
		<link>http://tonx.org/archives/46#comment-1070</link>
		<dc:creator>Abby</dc:creator>
		<pubDate>Mon, 13 Jun 2005 20:36:55 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-1070</guid>
		<description>I nearly spilled my coffee yesterday when I heard the "Victrola Story" on NPR's All Things Considered.  You *would* think that there might be more pressing news out there, but I did think that they asked smart questions in their interview and gave a very pro-Victrola spin on the topic.</description>
		<content:encoded><![CDATA[<p>I nearly spilled my coffee yesterday when I heard the &#8220;Victrola Story&#8221; on NPR&#8217;s All Things Considered.  You *would* think that there might be more pressing news out there, but I did think that they asked smart questions in their interview and gave a very pro-Victrola spin on the topic.</p>
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		<title>By: Nancy Edwards</title>
		<link>http://tonx.org/archives/46#comment-1057</link>
		<dc:creator>Nancy Edwards</dc:creator>
		<pubDate>Thu, 09 Jun 2005 15:09:08 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-1057</guid>
		<description>Lovely response to the P.I. article, and thank you for reminding everyone exactly why Victrola is such a spectacular place--it's about passion for coffee and the people.   Had no idea you had a blog, you are an exceptionally gifted writer-

Nancy E.</description>
		<content:encoded><![CDATA[<p>Lovely response to the P.I. article, and thank you for reminding everyone exactly why Victrola is such a spectacular place&#8211;it&#8217;s about passion for coffee and the people.   Had no idea you had a blog, you are an exceptionally gifted writer-</p>
<p>Nancy E.</p>
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		<title>By: Robert</title>
		<link>http://tonx.org/archives/46#comment-1022</link>
		<dc:creator>Robert</dc:creator>
		<pubDate>Wed, 08 Jun 2005 01:05:50 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-1022</guid>
		<description>Excellent commentary. I love to see people like you and the owners been passionate and determine to run your business with great integrity and commitment to the community that has supported you since day one.</description>
		<content:encoded><![CDATA[<p>Excellent commentary. I love to see people like you and the owners been passionate and determine to run your business with great integrity and commitment to the community that has supported you since day one.</p>
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		<title>By: Doug Cadmus</title>
		<link>http://tonx.org/archives/46#comment-984</link>
		<dc:creator>Doug Cadmus</dc:creator>
		<pubDate>Mon, 06 Jun 2005 05:44:02 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-984</guid>
		<description>I wonder if a supremely low-tech solution is called for...

What about if you hang an old-fashioned, chiming clock on the wall... one that would cheerily ring out the hour, on the hour. And, for the head-phone wearers, offer a short electromagnetic pulse to get their attention, too. 

I know, I know... you're *not* looking for a solution. Got that. Some of us, however, 'specially those of us with long careers in the advice business, can't seem to help ourselves. ;)

Best,

-deCadmus</description>
		<content:encoded><![CDATA[<p>I wonder if a supremely low-tech solution is called for&#8230;</p>
<p>What about if you hang an old-fashioned, chiming clock on the wall&#8230; one that would cheerily ring out the hour, on the hour. And, for the head-phone wearers, offer a short electromagnetic pulse to get their attention, too. </p>
<p>I know, I know&#8230; you&#8217;re *not* looking for a solution. Got that. Some of us, however, &#8217;specially those of us with long careers in the advice business, can&#8217;t seem to help ourselves. ;)</p>
<p>Best,</p>
<p>-deCadmus</p>
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		<title>By: Alex (ristretto_dreams)</title>
		<link>http://tonx.org/archives/46#comment-981</link>
		<dc:creator>Alex (ristretto_dreams)</dc:creator>
		<pubDate>Sun, 05 Jun 2005 15:38:28 +0000</pubDate>
		<guid>http://tonx.org/archives/46#comment-981</guid>
		<description>Once again, bravo. I completely agree with everything you say.

That P-I piece drove me insane. It was so blindingly obvious that the writer had no concept whatsoever of the specialty cafe business and that those "marketing analysts" or whatever were complete and utter fools. I mean good god people, not every cafe on the planet is a Starbucks and they most certainly don't all have the same business model.

I especially liked the comment about those "high margin pastries" and how important it was for business that you sell a lot of those....</description>
		<content:encoded><![CDATA[<p>Once again, bravo. I completely agree with everything you say.</p>
<p>That P-I piece drove me insane. It was so blindingly obvious that the writer had no concept whatsoever of the specialty cafe business and that those &#8220;marketing analysts&#8221; or whatever were complete and utter fools. I mean good god people, not every cafe on the planet is a Starbucks and they most certainly don&#8217;t all have the same business model.</p>
<p>I especially liked the comment about those &#8220;high margin pastries&#8221; and how important it was for business that you sell a lot of those&#8230;.</p>
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